Bet65 Terms & Conditions – Please Read Before Use

Bet65 (hereinafter referred to as "we", "the Platform", or "the Company") operates an online Sports Betting and gaming platform for users in Bangladesh. By accessing the bet65.ws website, creating an account, or using any of our services, you are deemed to have fully accepted these Terms & Conditions ("Terms").

Key definitions used throughout these Terms and Conditions are provided below:

• "User" or "You" – A person who has registered with or is using the bet65 platform.
• "Account" – Your personal user profile registered with bet65.
• "Services" – The Sports Betting, casino games, live gaming, and other services offered by bet65.
• "Bet" or "Wager" – The act of placing money on the outcome of an event.
• "Balance" – The total funds held in your account.

Bet65 reserves the right to update these Terms & Conditions at any time. Users will be notified in advance of any major changes via email or through the platform. Continued use of the platform after any changes have taken effect will be considered acceptance of the updated terms.

To open an account and use our services on bet65, the following eligibility requirements must be met:

• You must be at least 18 years of age.
• You must provide accurate and truthful information at the time of registration.
• Each individual may register only one account.
• Registration is not permitted from countries or regions where online betting is prohibited by law.
• Bet65 employees and their immediate family members are not eligible to use the service.

During registration, you will be required to provide: your full name, date of birth, email address, mobile number, and preferred payment method. bet65 may request a copy of your National ID or passport at any time to verify this information.

It is your responsibility to keep your login credentials (email and password) strictly confidential. If you suspect any unauthorised access to your account, contact bet65 customer support immediately.

The following rules apply to all deposits and withdrawals on bet65:

• Minimum Deposit: ৳500
• Minimum Withdrawal: ৳500
• Maximum Daily Withdrawal: ৳50,000 (prior to KYC verification)
• Payment Methods: Mobile Pay, Nagad, Rocket & Bank Transfer
• Withdrawal Processing Time: Typically 1–24 hours

KYC (Know Your Customer) verification must be completed before making a withdrawal. This requires a clear photo of your National ID, passport, or driving licence, along with proof of your mobile banking or bank account.

Withdrawals can only be made to a payment account registered in your own name. Requests to transfer funds to a third-party account will not be accepted.

Bet65 reserves the right to hold payments and request further information in cases of suspicious transactions. Compliance with anti-money laundering laws is a legal obligation we take seriously.

The following rules apply to all bets placed on bet65. Failure to comply with bet65's Terms & Conditions may result in the cancellation of bets.

• Once a bet is confirmed, it cannot be changed or cancelled.
• Bets placed during odds changes or after an event has started will be accepted at the applicable odds.
• If an event is postponed or cancelled, the bet will be voided and the stake returned.
• For in-play betting, odds can change rapidly; the odds at the time your bet is confirmed will apply.
• Bet65 reserves the right to void any bet that clearly benefits from an erroneous odds display.
• You may place bets on multiple markets within the same match simultaneously.

Bet65 covers the following sports: cricket, football, tennis, badminton, basketball, volleyball, and e-sports. Specific rules apply to each sport and are detailed in the relevant sections.

Bet65 sets maximum payout limits, and the maximum winnings on a single bet may vary by competition and market. Contact customer support for more details.

Bet65 regularly offers a variety of bonuses and promotional deals. Each bonus has its own specific terms, but the general rules are as follows:

• Wagering Requirement: Most bonuses require a minimum wagering amount before withdrawal (typically 5–30x the bonus value).
• Time Limit: Each bonus must be used within its specified validity period.
• Minimum Odds: Bonus bets generally require a minimum odds of 1.50.
• Game Restrictions: Some bonuses are only valid for specific games or sports.
• One Bonus Per Account: The same bonus cannot be claimed more than once per account.

The welcome bonus is available to new users only and applies to the first deposit. Terms for reload bonuses, cashback, and free spins are provided separately with each individual offer.

Bet65 reserves the right to modify or withdraw any bonus offer at any time. Visit the Promotions page for the latest information on current bonuses.

The following activities are strictly prohibited on bet65 and may result in account termination as well as legal action:

1. Multiple Accounts: Creating multiple accounts under the same person's name.
2. False Identity: Registering using another person's name, details, or identity.
3. Money Laundering: Using the bet65 platform as a vehicle for money laundering.
4. Bonus Abuse: Using multiple accounts or third parties with the intent to manipulate the bonus system.
5. Software Exploitation: Accessing the platform using bots, automation tools, or any other third-party software.
6. Match Fixing: Participating in or facilitating any match or event manipulation.
7. Hacking: Attempting unauthorized access to bet65's servers, databases, or systems.

If bet65 suspects any of the above violations, it reserves the right to suspend your account during the investigation and, where necessary, notify the relevant authorities.

Bet65 takes the security of your personal information seriously. Any data we collect is used solely for the following purposes:

• Account Verification & Management
• Payment Processing & Fraud Prevention
• Customer Support
• Regulatory Reporting to Authorities
• Platform improvement and personalized experience

Bet65 never sells your information to third parties. However, we may be required to share data with regulatory authorities under legal obligations. For more details, please see our Privacy Policy read.

Bet65 believes betting should be a form of entertainment. We offer the following features to support the wellbeing of our users:

• Deposit Limit: Set your own daily, weekly, or monthly deposit limits.
• Betting Limits: Set a limit on how much you bet within a given period.
• Cooling-Off Period: Take a temporary break from betting for anywhere between 24 hours and 6 weeks.
• Self-Exclusion: The option to self-exclude from your account on a long-term or permanent basis.
• Reality Check: Review a summary of your playing time and spending at regular intervals.

If you feel that betting is having a negative impact on your life, please visit our Responsible Gaming page or contact support directly. We're here to help.

Keep minors away from gambling. Use parental control software on your devices. For more information, visit our Responsible Gaming View page.

Bet65 reserves the right to temporarily suspend or permanently close your account in the following circumstances:

• Breach of any provision of the Terms
• If false or misleading information is provided
• Failure to respond to a KYC verification request
• If suspicious financial activity is detected
• For legal or regulatory reasons

You may also request account closure at any time by emailing support@bet65.ws. Please withdraw any available balance before your account is closed.

For any disputes or complaints, please contact bet65's customer support in the first instance. Our team aims to respond within 72 hours.

Dispute Resolution Process:

1. Send a detailed complaint to our support email.
2. Bet65 will provide an initial response within 72 hours.
3. An investigation will be conducted if necessary, and a final decision will be communicated within 14 business days.
4. If you are not satisfied with the final decision, third-party mediation through a recognized body may be sought.

In the event of any dispute regarding betting outcomes, bet65's server logs and the official results of the event shall be considered final.

Bet65 may update these Terms and Conditions, in part or in full, at any time. The method of notification will depend on the nature of the change:

• Minor Changes: Updates will be posted on the website.
• Major Changes: A notice will be sent to your registered email and a banner will be displayed on the website.
• Emergency Changes: Changes made for legal or security reasons may take effect immediately.

Continued use of the platform after any changes have been made constitutes your acceptance of the updated Terms. We recommend checking this page regularly.

If you have any questions about these Terms & Conditions or need clarification on anything, please get in touch:

• Email: support@bet65.ws
• Live Chat: Log in to the platform and chat with us directly
• Support Hours: 24/7, seven days a week

Our customer support team provides full service in Bangla. Our goal is to resolve your issues quickly and efficiently.