Data protection policy

Bet65 Privacy Policy – Keeping Your Data Safe

At bet65, protecting your personal data is our top priority. This Privacy Policy explains in detail what information we collect, why we collect it, and how we keep it secure.

Last Updated: January 2026

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All data secured via SSL

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24/7 Data monitoring
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Our commitment to your privacy

Bet65 takes your privacy seriously. Here's exactly what we do to keep your information secure.

End-to-End Encryption

All your data is protected with AES-256 encryption and SSL/TLS protocols, keeping your information encrypted both in transit and at rest.

KYC Identity Verification

KYC verification on every account ensures that only verified individuals can access the platform, protecting against fraud and identity theft.

No Sale of Data

Bet65 never sells your personal information to advertisers or third parties. Your data is used solely for the purpose of operating our services.

Secure Data Storage

Your data is stored on internationally certified secure servers. Regular security audits and firewalls are in place to prevent unauthorized access.

Regular Security Updates

Bet65's security systems are regularly updated. Our tech team works 24/7 to ensure protection against emerging cyber threats.

User Controls

You can view, update, or request deletion of your data at any time. You have full control over your personal information.

1. Introduction

Bet65 (hereinafter referred to as "we", "us", or "the platform") operates an online Sports Betting and gaming platform for users in Bangladesh. We believe that your privacy is a fundamental right. This Privacy Policy ("Policy") explains what information we collect about you when you use the bet65.ws website, how we use that information, and how we keep it secure.

This policy is part of bet65's Terms & Conditions forms part of. By using bet65, you are deemed to have accepted this Privacy Policy. If you do not agree with any part of this policy, please refrain from using the platform.

This Privacy Policy applies to the following individuals:

  • Anyone visiting the bet65.ws website
  • All registered account holders on bet65
  • Anyone using any bet65 service or application
  • Individuals who contact bet65 customer support

While this policy is written in Bengali, the governing legal document is in English. In the event of any conflict, the English version shall take precedence.

2. What information we collect

Bet65 collects three types of data: information you provide directly, information collected automatically, and information received from third parties. Full details are provided below:

a) Information you provide directly:

  • Identity information: Full name, date of birth, gender, nationality
  • Contact Information: Email address, mobile number, current address
  • Identity Document: Copy of National ID (NID), passport, or driving licence
  • Financial Information: Mobile banking number (Mobile Pay, Nagad, Rocket), bank account details
  • Account Information: Username, password (encrypted)

b) Automatically Collected Information:

  • Device information: IP address, device type, operating system, browser
  • Usage Data: Pages visited, time spent, and referral source
  • Transaction Details: Deposit, withdrawal, and betting history
  • Location information: Approximate location (derived from IP)

c) Information Received from Third Parties:

  • Transaction confirmation data from payment providers
  • KYC data from identity verification service providers
  • Risk assessment data from fraud prevention agencies

Important: We never store your full credit/debit card number or bank PIN. Payment details are processed directly through the payment gateway.

3. How We Use Your Information

Bet65 uses the data it collects for the following purposes. The legal basis for each purpose is also indicated:

Purpose of Use Legal basis
Account Creation & Management Contractual Requirements
Payment Processing & Fraud Prevention Contractual Requirements
KYC verification and age confirmation Legal Obligations
Anti-Money Laundering (AML) Legal Obligations
Providing customer support Contractual Requirements
Sending promotional emails and notifications Your Consent
Platform Improvement & Analytics Legitimate interest
Responsible gaming monitoring Legal Obligation & Legitimate Interest
Reporting to regulatory authorities Legal Obligations

Bet65 never uses your data beyond the purposes stated above. If we ever need to use it for a new purpose, you will be informed in advance and, where required, your consent will be obtained.

To stop receiving promotional communications, click the "Unsubscribe" link at the bottom of any email, or support@bet65.wsto send us an email.

4. Data Sharing & Disclosure

Bet65 does not sell your personal data to third parties. However, limited information may be shared in the following circumstances:

1. Service provider partners:
Running bet65's operations requires working with certain trusted third parties, which include:

  • Payment processors (Mobile Pay, Nagad, Rocket & banking partners)
  • KYC and identity verification service providers
  • Fraud Prevention & Risk Management Organizations
  • Cloud storage and IT infrastructure providers
  • Customer Support Software Provider

Strict confidentiality agreements govern all data sharing with these partners. They may only use your information for the specific services they provide.

2. Legal Obligation:
Data may be disclosed in response to lawful requests from law enforcement or regulatory authorities. This includes:

  • AML reporting to the Bangladesh Financial Intelligence Unit (BFIU)
  • Investigation-related information pursuant to a court order
  • Data for regular audits by the licensing authority

3. Business changes:
In the event of a change of ownership or acquisition of bet65, your data may be transferred to the new owner. You will be notified by email before any such change takes place.

bet65 never sells your data to advertisers, data brokers, or any third party for commercial purposes.

5. Cookies & Tracking Technologies

Bet65 uses cookies and similar technologies to improve website usability and personalise your experience.

Types of cookies we use:

  • Essential Cookies: Required for login sessions, security tokens, and core functionality. These cannot be disabled.
  • Performance cookies: For page load times, error tracking, and website analytics.
  • Functionality Cookies: To remember your preferences (language, theme).
  • Analytics Cookies: To analyse user behaviour and improve the platform.

Most browsers give you control over cookies. You can block or delete them through your browser settings. Keep in mind, though, that disabling essential cookies may affect the functionality of some bet65 services.

6. Security Measures

Bet65 uses multiple industry-standard security layers to keep your data safe:

  • SSL/TLS Encryption: All data in transit between your browser and our servers is encrypted.
  • AES-256 Encryption: Stored sensitive data is kept encrypted at all times.
  • Two-factor authentication (2FA): An additional layer of security for account login.
  • Firewall & DDoS Protection: Server attack prevention systems.
  • Regular Security Audits: Penetration testing conducted by third-party security experts.
  • Staff training : Regular staff training and awareness programs on data protection.

In the event of a data breach, we will notify the relevant authorities within 72 hours and inform affected users as quickly as possible. Please note that no method of transmission over the internet is 100% impenetrable. Keep your password secure and report any suspicious activity to us immediately.

Warning: bet65 will never ask for your password or OTP by email or phone. If you receive such a request, it may be a phishing attempt — report it to support@bet65.ws immediately.

7. Data Retention Periods

Bet65 does not retain your data longer than necessary. Below are the retention periods for different types of information:

Data Type Retention period Reason
Account information 5 years after account closure Legal Obligations
KYC Documents 5 years after account closure Regulatory Requirements
Transaction History 7 years from the date of transaction AML & Financial Regulations
Betting History 3 years after account closure Dispute resolution
Customer Support Logs 2 years Service Improvement
Marketing Preferences Until consent is withdrawn Consent-Based
Website Logs & Cookies Up to 13 months Analytics & security

Once the retention period expires, data is securely deleted or anonymized. However, if legal proceedings are ongoing, the relevant data may be retained for as long as necessary.

8. Your Privacy Rights

Bet65 respects your data protection rights. You have the following rights:

Access

The right to access the information we hold about you.

Correction

The right to correct inaccurate or incomplete information.

Deletion

The right to request deletion of your data under certain circumstances.

Restriction of Processing

Right to restrict the use of your data for specific purposes.

Data Portability

Right to receive your data in a machine-readable format.

Right to object

Right to object to the processing of your data for specific purposes.

To exercise these rights support@bet65.wsto reach us by email. We will respond within 30 days. In some cases, legal obligations may prevent us from deleting certain data — if so, we will explain why.

When you submit a request to exercise your rights, we will verify your identity. This is to keep your information secure.

9. Protection of Minors' Data

Bet65 strictly prohibits account registration by anyone under the age of 18. Our Privacy Policy explicitly forbids the collection or processing of any personal data belonging to minors.

Age verification is mandatory during registration. Where necessary, date of birth is confirmed via KYC. Any account found to belong to a minor is immediately suspended and all associated data is securely deleted.

If you believe a minor is using bet65, please notify us immediately. We recommend using parental control software to help protect children online. For more information, visit our Responsible Gaming View page.

10. International Data Transfers

Some of bet65's servers and service providers may be located outside Bangladesh, which means your data may be transferred internationally.

For international data transfers, bet65 ensures that:

  • The recipient country or organization ensures adequate data protection
  • Data Transfer Agreements (DTAs) include standard data protection clauses
  • Data is fully encrypted in transit
  • Use of transferred data is limited to the scope of this policy

To inquire about data storage in a specific country, support@bet65.wsto get in touch.

11. Changes to Privacy Policy

Bet65 may update this Privacy Policy from time to time. Changes may be prompted by:

  • New laws or regulatory requirements
  • Launching new services or features
  • Improving data protection practices
  • Clarifications based on user feedback

For significant changes, registered users will be notified by email and a banner will be displayed on the website. Continued use of the platform after any changes constitutes acceptance of the updated policy. We recommend checking this page regularly.

The date of each update will be noted at the top of the page under "Last Updated". Current version: January 2026.

12. Contact & Complaints

If you have any questions, concerns, or complaints about this Privacy Policy, please get in touch with us:

  • Email: support@bet65.ws
  • Live chat: Live chat via the bet65 platform after logging in
  • Support hours: 7 days a week, 24 hours a day

For data protection complaints, email our Data Privacy Team directly. We will provide a formal response within 30 business days. If you are not satisfied with our response, you may escalate your complaint to the relevant regulatory authority.

bet65's customer support team is fully available in Bengali. Protecting your privacy is our responsibility, and we're always here for you.

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Your personal information is fully secure at bet65. Register now and enjoy the best betting experience in Bangladesh, protected by SSL encryption, KYC verification, and a strict privacy policy.

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